I find where AI genuinely adds value, design it so people can trust it, and build the proof. 12 years across business analysis, presales and product, in healthcare payers and providers, insurance, retail and credit cards.
2019–2026: a career break, by choice.Read why → FREENew · A 14-week programme I designed Learn to decide where AI earns its place. 88% of AI proofs of concept never reach wide deployment, and the model is rarely the reason. I designed this AI product management programme and made it free for anyone who wants to learn AI product development: whether to use AI, how to test it, what it costs and how to defend the launch. No coding required. Start learning free →
My career spans the full arc of data work: from writing COBOL for insurance claims in Pune to building deep learning models at Singapore Management University. That breadth is intentional. I believe great solutions start with understanding the business first.
I've done that across four industries: healthcare payers and providers, insurance, retail and credit cards. At Target I wrote requirements for a retailer's finance function; at Syntel I delivered for American Express; at CitiusTech and Changi General Hospital I saw first-hand how the right dashboard could shift a clinical decision.
TIBCO brought it together. As a presales consultant I moved between telecom, insurance, healthcare and retail customers in the same role, translating each industry's problems into one platform's solutions, in board-room language. It taught me that the industries change, but the discipline of understanding a business before designing for it does not, and that is what I now bring to AI.
Each skill below links to the work that shows it.
Quaestio started from why students avoid AI feedback: fear that their draft is kept, or that AI words creep in. The product is designed around that fear, not a feature list.
Feedback Without Fear →Five principles, more than 230 numbered and testable requirements, 28 acceptance criteria and a dated decision log for Quaestio, all before any code.
Building Quaestio →Priced a Quaestio review one model call at a time, showed how model routing halves the cost, and built per-student licensing on the costed review.
What Does a Question Cost? →Golden-dataset evals for BeatKeeper, and citation-enforced output: a factual claim without a stored source cannot be approved.
BeatKeeper →Guardrails enforced by structure rather than by prompt: no free-text channel in Quaestio, mandatory human checkpoints in BeatKeeper, nothing changes in Attic until the user approves.
Who Taught It What to Ask? →Taking Quaestio to schools with a channel partner, as a school-authorised web app with per-student licensing and Singapore hosting at launch.
Quaestio →Built MealPartner requirements-first and test by test, then compared it honestly with a build that followed the idea, in a two-part series.
Spontaneous vs Deliberate →Designed a 14-week AI product management programme: twelve graded work products, a viva at the end of every module and an executive-panel capstone.
Learn AI Product Management →TIBCO spans three of the four, plus telecom: one presales role, four industries, each with its own business problems, buyers and language.
Recent agentic AI, RAG and responsible-AI product work, alongside academic, professional and community work spanning deep learning, NLP, IoT and cloud analytics.
Students writing long independent research coursework need a critical reader, and the help they get depends on luck: which school, which supervisor, how much time that supervisor has. AI could level the field, but students are afraid to use it. They worry their draft will be kept or used to train a model, and that AI-written words will creep in and look like cheating.
Quaestio is a web app that schools authorise for their students. A student uploads a draft, checks a preview with their personal details already removed, and gets back questions in the margin, each tied to a passage of their own text. They can accept, reject or ask to understand a question, but there is no chat box and the system cannot write anything they could paste in. When the session ends, the draft is gone. Its tagline: Questions, never answers. I wrote the full product specification and am now developing Quaestio with a channel partner.
University students short on time and money often don't know what to cook with what they already have. Recipe apps are built for browsing, not quick decisions. A general-purpose chatbot can invent recipes that don't work with a student's limited equipment, such as a rice cooker, an air fryer and a blender.
MealPartner runs on WhatsApp, an app students already use. A short guided chat asks what they feel like eating and what they have on hand. It then suggests the single best-fitting idea from a curated recipe library, with prep time, a budget note and a link to a video recipe. If nothing fits, it says so honestly and logs the request so the library grows where demand is.
Consultants, advisors and analysts win business through visible expertise. Staying visible means tracking industry and regulatory news every week and turning it into articles and posts, which takes hours they rarely have. Generic AI writing tools fill the gap with bland content that can misstate facts, a real risk in regulated fields such as financial services.
A team of specialised AI roles runs the weekly campaign. They watch the user's domain, suggest topics worth having a view on, and draft from the user's own opinion, not a generic one. The user picks the topic and states their view, the system writes a long-form article and adapts it into shorter formats, and every piece is fact-checked and compliance-checked before the user approves a publish-ready pack. The user stays the author, and the system never posts on their behalf.
Inboxes fill with newsletters, promotions and notifications faster than people can sort them. Rule-based filters are tedious to set up and break easily. Handing an AI agent free access to your email is risky, because one wrong action could delete or bury something important.
Users describe in plain English how they want their inbox tidied. An AI agent reviews recent emails and proposes what to archive, label or keep, as a preview. Nothing changes in Gmail until the user approves. Firm safety rules (never delete, protect emails from real people, limit how many emails change at once) are enforced by the system whatever the AI suggests.
Posts on my own blog, from designing an AI feedback coach that students can trust, the product decisions behind it, what each review costs to run and why its teacher-approved knowledge base matters more than the model, to bringing software discipline to vibe coding and what two of my own builds taught me about it, and applied problem-solving in school volunteering to my career break, and articles on Medium on AI and technology policy, data storytelling, practical analysis and machine-learning practice, alongside earlier pieces on NLP research and embedding analytics in large organisations.
Designing, specifying, pricing and teaching an AI feedback coach that students can trust: how Quaestio went from one student's closed laptop to a product schools can approve.
The students who would gain most from AI feedback on their independent research coursework are often the most afraid to use it: they worry their work will be kept, or that AI words will creep in and look like cheating. Why today's options fall short, and how I'm designing a coach rather than a co-author: it only asks questions, never keeps the draft, reads the whole piece and is approved by the school, with rules the system enforces rather than promises the model is asked to keep.
Start the series → 02 Building Quaestio: How I Specified an AI Product Schools Can Trust From five principles to more than 230 testable requirements: the technical and business decisions behind a question-only feedback tool, and seven lessons in AI product management. 9 min read 03 What Does a Question Cost? Pricing an AI Review, One Model Call at a Time Six simulated reviews priced call by call, with an interactive cost explorer: why student follow-ups, not the frontier model, set the bill, and how model routing halves it. 8 min read 04 Who Taught It What to Ask? Why Quaestio's Real Product Is Its Knowledge BaseNew Every competitor can rent the same model. Why a teacher-approved library of checks makes question-only feedback reliable, traceable and hard to copy, and improves without reading student work. 7 min readBringing software discipline to building with AI coding agents: the principles first, then the evidence from two of my own builds.
Vibe coding doesn't make the software development life cycle obsolete; it compresses it. What vibe coding is, why it spread so fast, and where it collides with waterfall and agile, from requirements that live only in a chat log to diffs nobody reads. The fix is a hybrid: waterfall discipline in the spec and plan, agile cadence in small test-first slices, and vibes kept inside the build loop. With a risk-tiered process and best practices drawn from my own builds, MealPartner, BeatKeeper and Attic.
Start the series → 02 Spontaneous vs Deliberate: Two Ways I Vibe Coded BeatKeeper built by following the idea, MealPartner built requirements-first and test by test: a stage-by-stage technical comparison, the honest pros and cons of each, and how I would combine them next time. 8 min read